Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in College Station come from postal codes 77843.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.98 out of 5 19,501 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Optimum
Optimum is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (57%)
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TV (18%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Sean A. Malcolm (@BySeanMalcolm) reported fromBrooklyn, New York
@marvelousmo @optimum Use to have Verizon but they had the bare minimum service in the Stuy, no Fios. Super slow. So I switched. Now, I’m impatiently waiting til Fios is available and I’m switching back.
- Marcos Torres (@MarcosATorres3) reported
@OptimumHelp I’d like to talk to someone in customer service. The phone numbers on my bill and online are dead ends. My bill literally directed me to twitter for help.. this feels unnecessary.
- Mlle Suzanne (@Mllesuzanne10) reported
@optimum your customer service, your “offers” your prices are all ridiculous. Im not helped by your customer service, I’m infuriated by it over and over. The worst experience I’ve ever had with a company and their inability to help.
- Jonathan Quigley (@JoQuig94) reported
Hey @optimum! My house has been w/o Internet, Phone, AND TV for a full week and our service appointment was rescheduled without our knowledge. When we called, the consumer service reps on the phone have hung up on us. Hardly the way to be treated as a costumer of 27 years. HELP
- laura fig (@mamafig2) reported
@OptimumHelp I have been trying to reach someone. I wanted to cancel my service it was suspended a month ago. Your customer service is aweful
- Artbypds (@artbypds) reported
@OptimumHelp this is the third appointment I have made. Still no service. 9 hours of waiting. No service. No compensation. #livid
- Chris (@timessquarehero) reported
@OptimumHelp @optimum I would like to speed up/extend my internet. What promotions do you have? I see a 500 and 1 ghz option. Please help
- kelso 🧚🏽✨ (@savvykels) reported
@optimum has the WORST customer service EVERRRRRRRRRR
- Gryphus One (@gryphus_one) reported
@optimum why is your wifi so bad? I’m talking range, speed and latency. Latency is the biggest issue, can you tell me why?
- Michael (@MichaelSoycd) reported
@OptimumHelp my McAfee through Optimum says it’s expired. I try following instructions on your site to install again for the latest version but it just says my account expired and I have to purchase via McAfee. Do you no longer offer this service?
